3333per Privacy Policy
Here is our complete and transparent description of how your personal information is collected, stored, and kept secure at 3333per.
Introduction and Purpose
3333per is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") will inform you in detail about what kind of personal information 3333per collects, how it is used, how long it is stored, and what your rights are.
By using the 3333per website, mobile version, or any related service, you will be considered to have fully accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy works as a complement to our Terms and Conditions and Responsible Gaming policy. In the event of any changes, we will update this page and will endeavor to notify users where necessary.
What Information We Collect
When creating an account or using our services at 3333per, we may collect the following types of information:
2.1 Information Provided Directly by You
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and contact information
- Account username and password (stored in encrypted form)
- National ID or passport details (if required for identity verification)
- Financial information such as bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only)
2.2 Automatically Collected Information
- IP address and device identity
- Browser type, operating system, and device model
- Date, time, and duration of site visits
- Which pages were viewed and which links were clicked
- Information obtained from cookies and similar tracking technologies
2.3 Transaction-Related Information
- Deposit and withdrawal history and amounts
- Betting and gaming activity logs
- Information regarding bonus and promotion usage
Purpose of Information Use
3333per uses collected information for the following purposes:
3.1 Service Delivery and Operation
Using your information is essential for creating and managing your account, completing transactions, processing bonuses, and providing customer support. Correct use of information is ensured for all activities at 3333per — from depositing ৳200 or more via bKash or Nagad to managing VIP cashback.
3.2 Security and Identity Verification
We conduct identity verification processes to prevent fraud, combat money laundering, and protect accounts. Through age verification, we ensure that only individuals aged 21 or above are using the platform.
3.3 Service Improvement and Personalization
By analyzing your gaming preferences and behavior, we can make your experience more relevant and improved. This may include new game recommendations, relevant offers, and customized services.
3.4 Communication and Support
Your contact information is used to send important account notifications, security alerts, and to respond to your requests. Our 24/7 live chat and email support team operates on the basis of this information.
3.5 Compliance with Legal Obligations
We carry out the storage and processing of information necessary to comply with applicable laws, regulations, and the directives of regulatory authorities.
Cookies and Tracking Technologies
3333per uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve the functionality of the site.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are required to maintain login sessions, ensure security, and enable basic navigation. These types of cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferences, language settings, and certain account customizations. They make your experience of using the site more convenient.
4.3 Analytical Cookies
Analytical cookies are used to understand how much different sections of the site are being used and to identify where improvements are needed. This information is used solely for statistical purposes.
You can control cookies through your browser settings, however disabling certain cookies may cause some features of the site to not work properly.
Sharing Information with Third Parties
3333per never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure management, and customer support. These partners receive only the information necessary for contracted purposes and may not disclose it to third parties.
5.2 Legal Requirements
It may be necessary to share information with relevant authorities in response to court orders, investigations, or legal obligations. In such circumstances, 3333per will act in accordance with applicable law.
5.3 Business Transfers
If a situation arises involving a business merger, acquisition, or asset transfer, your information may be part of that process. We will endeavor to notify users as much as possible before such a change.
Information Security and Protection
3333per has adopted industry-standard security measures to keep your personal information secure:
- SSL Encryption: All pages and data transfers on the site are protected by SSL (Secure Sockets Layer) encryption technology.
- Password Protection: Your password is stored in encrypted form using a strong hashing algorithm.
- Access Control: Only authorized personnel can access personal information, and only where necessary and for a defined purpose.
- Regular Security Reviews: Our security measures are regularly tested and updated.
- Data Minimization: Only the information necessary to provide the service is collected.
However, no method of transmitting information over the internet or digital storage can be claimed to be completely secure. We strive for the highest level of protection, but we cannot guarantee absolute security.
Data Retention Period
3333per retains your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. Specifically:
- Active account information: for the entire duration the account remains active.
- Transaction records: for at least 5 years from the date of the completed transaction (in accordance with financial regulatory obligations).
- After account closure: the minimum information required for legal or regulatory purposes may be retained for a specified period.
- Customer support communications: retained for a period of time for service quality improvement and dispute resolution.
After the designated period, information is securely deleted or anonymized.
Your Rights and Choices
As a user of 3333per, you have certain important rights over your own information:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. This request must be made through the support team.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can also be updated directly from your account settings.
8.3 Request to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you have the option to change that preference at any time. However, essential messages related to your account will continue to be sent.
To exercise any of the above rights, please contact us at [email protected] or through our 24/7 live chat.
Protection of Minors
3333per is for individuals aged 21 or above only. We do not knowingly collect information from or provide services to anyone under the age of 21. If someone creates an account by providing a false age and this is later discovered, that account will be closed immediately and the related information will be deleted.
If you become aware that a minor is using our platform, please contact us.
Policy Changes and Updates
3333per reserves the right to update or change this Privacy Policy at any time. For significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email address where necessary.
- May display a temporary notice on the site.
Continued use of the platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 direct support available, in Bengali
Our support team is always ready to respond to your every request. Your privacy at 3333per is an important responsibility to us, and we are committed to upholding it with dedication.
For more information, please also read our Terms and Conditions and Responsible Gaming page.