Frequently Asked Questions
3333per FAQ — Answers to All Your Questions
From opening an account to bKash deposits, claiming bonuses and cricket betting — find detailed answers to all your questions about 3333per on this page.
3333per is committed to making the online betting and casino experience simple and transparent for players in Bangladesh. This FAQ page has been created to give you direct answers to the most common questions — about the registration process, transactions via bKash and Nagad, bonus terms, game rules and responsible gaming habits. If you cannot find an answer here, our 24/7 live chat support is always ready to help.
Account
Account and Registration
To open an account at 3333per you need an active mobile number, an email address and a strong password. You will also need to provide your full name and date of birth during registration. Identity document details may be requested for age verification. All information must be accurate and your own, as it will be verified at the time of withdrawal.
3333per is only for individuals aged 21 and above. Online betting and casino games are part of responsible adult entertainment. Minors are not permitted to register and we actively maintain age verification measures. If you suspect a minor is using an account, contact support immediately.
Each person may open only one account. Creating multiple accounts is a violation of 3333per's rules and may result in all accounts being closed. If you lose access to your existing account, contact the support team instead of opening a new one — they will resolve the issue quickly.
Use the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number or email address. After confirming your identity with the code, you can set a new password. If you have any trouble, contact us directly via 24/7 live chat or send an email to [email protected].
After logging into your account, some details can be changed from the profile settings. However, changes to important information such as your name and date of birth require assistance from the support team. Once identity verification documents are submitted, the process is usually completed within 24 hours.
Payment
Deposits and Withdrawals
Deposits from bKash to your 3333per account are generally instant — in most cases the balance is credited within a few minutes. The minimum deposit amount is ৳200. Make sure you use the correct reference number when making a deposit; incorrect details may cause delays. Contact live chat if you experience any issues.
Yes, 3333per supports all major mobile financial services in Bangladesh — bKash, Nagad, Rocket and Upay. The minimum deposit for each of these four methods is ৳200 and the minimum withdrawal is ৳500. Transaction limits are the same — no extra charges apply to any method.
Approved withdrawals generally arrive in your mobile wallet within 30 minutes to 3 hours. Your first withdrawal may take a little longer due to the identity verification process. 3333per processes withdrawals at night and on bank holidays as well.
3333per itself does not charge any deposit or withdrawal fees. However, mobile wallet services such as bKash, Nagad or Rocket may deduct transaction fees in line with their own policies. Contact the relevant service provider for details about those fees.
While a withdrawal request is still being processed, a cancellation option may be available from the account dashboard. Once the process is complete, cancellation is no longer possible. To cancel urgently, contact live chat immediately and provide the request ID.
First, check your mobile wallet transaction history and confirm that the amount has been deducted. Then notify live chat — have the transaction time, amount and reference number ready. The 3333per support team will usually verify and resolve the issue quickly.
Games
Games and How to Play
To bet on BPL matches at 3333per, go to the cricket section and select the match you want. You can place bets before the match starts (pre-match) or while it is in progress (live). The minimum bet amount may vary by event. Understand the odds carefully before placing a bet and set your own budget.
RTP (Return to Player) is the average percentage of total wagered money that a slots game returns to players over the long term. For example, an RTP of 96% means an average return of ৳96 for every ৳100 wagered. However, RTP is a long-term statistic — the outcome of every spin is completely random. Higher volatility means large prizes come less frequently.
Yes, 3333per is a fully mobile-friendly platform. All slots, live casino, cricket betting and card games can be played from the browser on any Android or iOS smartphone. A smooth gaming experience is available without downloading a separate app.
In live casino, real dealers run the games via a live video stream — players participate in real time. It features blackjack, roulette, baccarat and live games from Ezugi or Evolution Gaming. Regular slots or virtual table games are run by software algorithms with no dealer. Both are available at 3333per.
3333per's games are developed by reputable software providers — PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming. These providers use internationally certified Random Number Generator (RNG) technology, which makes every result completely random and independent of previous results. Ensuring fair play is our priority.
Offers
Bonuses and Promotions
3333per gives new members a 100% bonus on their first deposit, up to ৳20,000. For example, deposit ৳1,000 and you will receive a ৳1,000 bonus — giving a total balance of ৳2,000. The bonus is added automatically with no separate code required. A 10x wagering requirement must be met before the bonus can be withdrawn.
A wagering requirement means you need to bet the bonus amount 10 times before you can withdraw it. For example, if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. Different games may count toward the wagering requirement at different rates. See the full terms and conditions page for details.
3333per's VIP program has three tiers: Bronze, Silver and Gold. Tiers advance through regular play. Weekly cashback reaches up to 0.5% at the Bronze tier, 1.0% at Silver and 1.5% at Gold. Higher tiers also come with additional benefits and offers.
Cashback is paid at a set rate on your net losses each week, based on your VIP tier. Cashback is generally credited to your account on a set day of the week. It is a benefit that reduces risk, but it is not a guarantee of profit on any game. See the promotions page for the latest cashback terms and conditions.
In general, the welcome bonus can be used on slots and most casino games. Some games may contribute less toward meeting the wagering requirement. Conditions for using bonuses on live casino tables or sports betting may differ. Read the relevant terms and conditions for each specific bonus.
Safety
Safety and Responsible Gaming
3333per uses SSL encryption technology to keep all data secure. Your personal information and transaction details are transferred through encrypted channels and are not shared with third parties. Use a strong password to protect your account and do not share your login details with anyone.
Yes, 3333per provides self-limit setting as a responsible gaming tool. You can set daily, weekly or monthly deposit and bet limits through account settings or via support. Setting these limits keeps you in control of your budget and reduces the risk of overspending.
If you feel you need a break, contact us via live chat or at [email protected]. A temporary cooling-off period (from a few days to a few weeks) or a longer-term self-exclusion can be set up. While self-exclusion is active, the account cannot be used. We respect this decision.
Spending more than your budget, playing more to chase losses, or feeling restless when not playing — these can be signs of addiction. In this situation, contact 3333per's live chat and they will provide responsible gaming support. You can find more information and guidance on our responsible gaming page.
If you think there has been unauthorised access to your account, change your password immediately and notify live chat. The 3333per support team can temporarily block the account and begin an investigation. For your security, never share your account details with anyone you do not know.
3333per provides live chat support in Bengali 24 hours a day, 7 days a week. Click the live chat widget from any page on the site. To contact us by email, write to [email protected]. Answers to general questions are usually received quickly.
Still have questions?
Our expert support team is available 24/7 in Bengali. Contact us via live chat or open an account at 3333per today.